# Answers to common questions.

> Common questions about GST registration, pricing, plan switching and working with TaxSpace Chartered Accountants NZ's nationwide accounting service.

Canonical: https://taxspace.co.nz/faq

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FAQs

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FAQs

## Your questions, answered

Quick answers to common questions about our accounting services.

### Do I need to be GST registered to sign up?

No. You can sign up without being GST registered. Starter covers income tax returns, bookkeeping and tax advisory; GST return filing is included in Growth and Advisory+. We can help you check whether registration is required.

### Will I always deal with Mohit directly?

Yes. There's no call centre or account handoff – you deal with the person actually filing your returns.

### Is there a setup fee?

No. Plans start straight away with no onboarding charge.

### Can I switch plans later?

Yes, as your business grows you can move between Starter, Growth and Advisory+ at any time.

### Do you work with property investors?

Yes. Rental tax returns are available as an add-on on any plan, billed annually per property.

### How fast can you get started?

Usually within a few business days. We'll align on your filing calendar and connect your Xero or MYOB file.

### Do you only work with Auckland businesses?

We're based in Auckland, but we support small businesses across New Zealand and nearby areas.

### How do I contact you outside business hours?

Email is best for non-urgent questions. We reply within 24 hours during the week.

### Can you help with IRD tax debt?

Yes. We can review your position, negotiate an affordable instalment arrangement with IRD, prepare financial hardship applications, and request penalty or interest relief where appropriate.

### Can you help consolidate tax and other business debt?

Yes. We can assess whether debt consolidation is suitable, explain the cash-flow and cost implications, and help you compare a consolidated facility with an IRD arrangement before you commit.

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## Related

- [Accounting Services Auckland | GST & Tax Returns | TaxSpace](https://taxspace.co.nz/services)
- [Accountant Fees NZ | Plans from $50 + GST/month | TaxSpace](https://taxspace.co.nz/pricing)
- [Contact – TaxSpace Chartered Accountants NZ](https://taxspace.co.nz/contact)